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We will be closed on 25-28 December, and 1-4 January for all our staff to get a well-deserved rest and celebrate Christmas. For the 24, 30, and 31 December, we will operate half-day sessions from 1-5 pm for our registered patients only, where Dr Loke will drag himself from the beach to the clinic.

For emergencies, please leave a message on 0204-1435447. We will try to get back to you as soon as we can.

There has been feedback from patients about website issues, particularly with getting results and making bookings.

The first step is to register a master account for the website. Initially, this account is empty and you will need to add your family members including yourself to it.

You can search for family members using the last name, date of birth, and the registered email.

If you cannot find the family member or have problems adding to the list, then please send an email to the clinic reception with the names of the family members together with the email under which the master account was registered.

To download results, first select the family member and the time range for the tests. Then press load to retrieve the results.

If you are working on a desktop computer, you can also download a printable PDF file containing the results.

Two services are currently operational, being the Liquid Nitrogen Cryotherapy service on Saturday morning and the Women’s Health service on Monday and Wednesday afternoon. Here you can get your warts and skin lesions frozen off, and cervical smears, Depo-Provera injections, and Mirena IUDs inserted and removed.

We expect that with the new GPs coming in the second quarter of 2025, new services such as the Minor Surgery and Acupuncture clinics will start up, depending on patient demand.

We can confirm that the new Acute Illness Clinic for children under 14 years will start up in February and run from Monday to Friday, 1-5 pm.

Children can walk-in without needing to make appointments while the clinic is in operation, and they can be seen and sent home with medications as needed. Families with sick children at home may instead prefer to call in for a phone consult and we can send the scripts direct to the pharmacy.

Please note that non-enrolled patients can also use this service, but there is a charge of $40 for doing so. Enrolled patients can use the service for free.

For January 12-25, our clinic will operate with reduced hours from 1-5 pm on Monday to Friday as our staff will be going on their annual break. On the three Saturdays of the 11, 18, and 25 January we will be closed. Please note that Dr Loke will once again be the only person dragging himself to the clinic during this period.

Please arrange to have your regular checkups done during the first and last week of January and keep these two weeks for intercurrent illnesses and accidents. We may still see urgent casual cases during this time, but availability is on a case-by-case basis.

We have been operating from our new clinic since mid-November, but the wheelchair ramp at the back still cannot be officially used until Auckland Council has completed its final inspection, which we expect only in the New Year.

However, we can let those with poor mobility in on a case-by-case basis provided you call the reception to open the door when you arrive. Meanwhile, other patients are still expected to climb the front flight of stairs to enter the premises.